ActualOS Support

How can we help?

Tell us what happened and include enough detail for us to identify the account or payment safely. Never send your password or complete card details.

contact@cristianarmeanu.com

Account and sign-in

Email verification, password reset and account access.

Premium and billing

Checkout, invoices, payment methods, cancellation and refund requests.

Privacy and data

Exports, deletion, account data and privacy rights.

Using ActualOS

Projects, tasks, calendar, timer, analytics and daily rituals.

What to include

  • • The email address used for your ActualOS account.
  • • A concise description of the issue and what you expected.
  • • Relevant dates, browser/device and screenshots without secrets.
  • • For billing: payment date and invoice/payment reference if available.

Billing and cancellation

Premium customers can update payment methods, view invoices or cancel through Settings → Plan and access → Manage subscription.

Read cancellation and refund terms

Response and complaints

We aim to acknowledge support requests within two UK business days, although complex security, billing or data requests may take longer to investigate. If your message concerns a privacy right, state this clearly in the subject line. We may ask for reasonable information to verify your identity before disclosing or deleting account data.